Introduction

Welcome to FlowTeFlow! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, please refrain from using our services.

FlowTeFlow is a company engaged in the sale and delivery of flowers. Our business address is:

Use of Our Services

By using our website and services, you agree to comply with the following terms:

• Eligibility: You must be at least 18 years old to place an order with FlowTeFlow. By placing an order, you confirm that you are of legal age.
• Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and password. You agree to notify us immediately if you suspect unauthorized access to your account.
• Order Accuracy: You are responsible for ensuring that the information you provide when placing an order is accurate, including delivery addresses and contact details.

Product Availability and Pricing

While we strive to keep our product availability and prices updated, all products on our website are subject to availability. FlowTeFlow reserves the right to:

• Change prices without prior notice.
• Cancel or modify orders if the requested product is unavailable.
• Limit the quantity of items per order or customer if necessary.

Prices listed on the website do not include taxes, delivery charges, or additional fees, unless specified otherwise.

Payment

FlowTeFlow accepts various payment methods, including but not limited to credit/debit cards and online payment gateways. All payments must be made in full before the shipment of your order. By providing your payment details, you confirm that the information is correct and that you have the necessary authorization to use the chosen payment method.

In case of payment failure, we may cancel or hold your order until the payment is successfully processed.

Delivery

FlowTeFlow offers delivery services within specified regions. Delivery charges will be added to your order during checkout based on the delivery address. We strive to deliver your order in a timely manner, but please note the following:

• Delivery Times: Estimated delivery times are provided at checkout. However, delivery dates are not guaranteed and may vary based on availability, weather, or other unforeseen circumstances.
• Delivery Address: You must provide an accurate and complete delivery address. FlowTeFlow is not responsible for delays or failed deliveries due to incorrect or incomplete address information.
• Delivery Issues: In case of delivery failure due to issues beyond our control (e.g., recipient not available, incorrect address), we may attempt to redeliver at an additional cost or refund your order minus delivery fees.

Returns and Refunds

Due to the perishable nature of flowers, we do not accept returns. However, if your order arrives damaged, incorrect, or of unsatisfactory quality, please contact us within 24 hours of receiving the delivery. We will investigate the issue and offer a resolution, including a replacement or refund if applicable.

Refunds, if granted, will be processed back to the original payment method. Delivery charges are non-refundable.

Intellectual Property

All content on the FlowTeFlow website, including but not limited to logos, images, text, graphics, and design, is the property of FlowTeFlow and is protected by intellectual property laws. You may not use, reproduce, or distribute any part of the website content without prior written permission from FlowTeFlow.

Privacy and Data Protection

FlowTeFlow values your privacy and is committed to protecting your personal data. For more details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

Limitation of Liability

FlowTeFlow will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or services. This includes but is not limited to any errors, omissions, delays, or interruptions related to the website or delivery services.

Governing Law

These Terms and Conditions are governed by the laws of Greece. Any disputes arising from or related to these terms will be resolved in the courts of Greece.

Modifications

FlowTeFlow reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review these terms periodically to stay informed of any changes.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: