Introduction

Welcome to FlowTeFlow! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

Who We Are

FlowTeFlow is a company specializing in the sale and delivery of flowers. Our business is registered at:

Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and delivery address when you place an order or contact us.
• Payment Information: Credit card details or other payment methods for order processing. Note that payment information is securely processed through trusted payment gateways.
• Non-Personal Information: Browser type, IP address, and other technical details collected automatically for website analytics and performance optimization.

How We Use Your Information

The information we collect is used to:

• Process and deliver your orders accurately and efficiently.
• Communicate with you regarding your orders, inquiries, or promotional offers (if opted in).
• Enhance and personalize your shopping experience on our website.
• Improve our website's functionality and overall user experience.
• Comply with legal obligations and protect against fraudulent activities.

How We Share Your Information

We respect your privacy and ensure that your personal information is not shared with third parties except in the following circumstances:

• With trusted delivery partners to fulfill your orders.
• With payment processors to handle secure transactions.
• When required by law or to comply with legal obligations.
• To protect the rights, property, and safety of FlowTeFlow or others.

Data Security

FlowTeFlow takes data security seriously. We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic transmission or storage is completely secure.

Your Rights

As a user, you have the right to:

• Access, update, or delete your personal information.
• Withdraw your consent to data processing where applicable.
• Object to the use of your data for direct marketing purposes.
• Request a copy of the personal data we hold about you.
• Lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand user behavior, track website performance, and remember your preferences. You can manage or disable cookies through your browser settings; however, doing so may affect certain features of our website.

Changes to This Policy

FlowTeFlow reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: